TERMS & CONDITIONS
Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Reef Fresh’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The term ‘Reef Fresh or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Unit 10, The Equestrian Centre, Botley Road, SO32 2HN.
The term ‘you’ refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
• From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
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We do not accept returns.
PRIVACY POLICY
This Privacy Policy outlines the manner in which reef-fresh.store (referred to as the "Site" or "we") collects, uses, and discloses your Personal Information during your visits to the Site or when you make a purchase.
Gathering Personal Information During your interaction with the Site, we gather specific details concerning your device, your engagement with the Site, and data essential for processing your transactions. Should you reach out to us for customer support, we may also collect supplementary information. In this Privacy Policy, we use the term "Personal Information" to encompass any data that can distinctly identify an individual.
If you wish to have your account removed, kindly send an email to alice@reef-fresh.store.
Order Details
Examples of Personal Data Collected: name, billing address, shipping address, payment details (including credit card numbers), email address, and phone number.
Collection Purpose: To furnish you with products or services in compliance with our contract, process payment information, facilitate shipping, issue invoices and order confirmations, engage in communication with you, assess our orders for potential risks or fraud, and, in alignment with your preferences, provide information or promotions related to our products or services.
Data Collection Source: Information gathered directly from you.
GDPR (General Data Protection Regulation) If you reside in the EEA (European Economic Area), you possess the right to access the Personal Information we have on record about you, transfer it to another service, and request corrections, updates, or deletion of your Personal Information. To exercise these rights, please reach out to us through the provided contact details below.
If you wish to request the deletion of your stored data, please contact us at
alice@reef-fresh.store.
Cookies
A cookie is a small piece of data that is downloaded to your computer or device when you visit our website. We employ various types of cookies, encompassing functional, performance, advertising, and social media or content cookies. These cookies enhance your browsing experience by enabling the website to remember your actions and preferences (such as login and region selection). Consequently, you won't need to re-enter this information each time you revisit the site or navigate from one page to another. Cookies also supply insights into how people use the website, including whether they are first-time visitors or frequent users.
We employ the following cookies to enhance your experience on our website and provide our services.
Our website is designed for individuals aged 16 and above. We do not deliberately gather Personal Information from minors. If you are a parent or guardian and suspect that your child has furnished us with Personal Information, kindly reach out to us using the contact details provided below to request the removal of such information.